PRIVACY POLICY
Privacy And Personal Data Protection Policy
Last Updated: 4 August 2026
Apera Sağlık Turizm Sanayi ve Ticaret Limited Şirketi is committed to protecting the privacy and security of your personal data.
This Policy explains what personal data may be collected when you visit www.aterafit.com or contact us, how this information may be used, and the rights available to you in relation to your personal data.
1. Data Controller
The data controller responsible for processing your personal data is:
Company: Apera Sağlık Turizm Sanayi ve Ticaret Limited Şirketi
Address: Barbaros Mahallesi, Ak Zambak Sokak, Uphill Towers No: 3A/76, Ataşehir, Istanbul, Türkiye
Telephone: +90 850 241 70 78
Email: info@aterafit.com
Website: www.aterafit.com
2. Personal Data We May Collect
Depending on how you use the website and communicate with us, we may collect the following information:
- Full name
- Telephone number and email address
- Country and preferred language
- Messages and enquiries submitted to us
- Communication and correspondence records
- IP address, device, browser, and operating system information
- Website browsing and usage information
- Cookie preferences
- Marketing and communication preferences
If you provide information concerning your health, it will be treated as sensitive personal data and processed only to the extent necessary, in accordance with applicable law and on the basis of an appropriate legal ground.
Please do not provide detailed medical information through general website contact forms unless specifically requested through an appropriate and secure communication channel.
Unless online payment services are activated on the website, we do not collect your credit or debit card information.
3. How We Collect Personal Data
Your personal data may be collected through:
- Contact and information request forms on the website
- Email, telephone, or messaging channels
- Communications with Apera Health Group representatives
- Cookies and similar internet technologies
- Website infrastructure and service providers
- Legally authorized third parties
4. Purposes and Legal Bases for Processing
Your personal data may be processed for the following purposes:
- Responding to your enquiries and requests
- Providing information about Atera Fit products
- Communicating with you in your preferred language
- Managing patient and customer communications
- Ensuring the security and proper operation of the website
- Identifying and resolving technical issues
- Improving website performance and user experience
- Sending promotional and marketing communications where you have provided consent
- Fulfilling legal and administrative obligations
- Responding to lawful requests from authorized public bodies
Depending on the circumstances, personal data may be processed on the basis of your consent, compliance with a legal obligation, steps required before entering into or performing an agreement, the establishment or protection of legal rights, or our legitimate interests.
Sensitive personal data is processed only where permitted by applicable law and subject to appropriate security safeguards.
5. Marketing Communications
Advertising, campaign, and promotional messages will be sent by email, SMS, or similar methods only where you have provided the required consent.
You may withdraw your marketing consent at any time or use the unsubscribe link included in our emails.
Refusing marketing communications will not prevent you from using the website or submitting an information request.
6. Sharing Personal Data
Where necessary for the operation of our services, your personal data may be shared with:
- Authorized departments within Apera Health Group
- Website hosting and infrastructure providers
- Information technology, security, email, and communication service providers
- Analytics and advertising providers where you have provided consent
- Legal, accounting, and other professional advisers
- Legally authorized public bodies, courts, and administrative authorities
Your personal data will not be sold to third parties.
7. International Data Transfers
Because website infrastructure, cloud services, email systems, or other technology providers may operate in different countries, your personal data may be processed or stored outside Türkiye or outside your country of residence.
Where personal data is transferred internationally, we comply with applicable data-protection requirements and implement appropriate safeguards where required.
8. Data Retention
Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal retention requirements.
Once the applicable retention period has expired, your personal data will be deleted, destroyed, or anonymized in accordance with applicable law.
9. Your Data-Protection Rights
Depending on the laws applicable to you, your rights may include the right to:
- Find out whether your personal data is being processed
- Request access to your personal data
- Learn how and why your data is being used
- Learn about the parties to whom your data has been disclosed
- Request the correction of inaccurate or incomplete data
- Request the deletion or destruction of your data where the relevant conditions are met
- Request the restriction of processing
- Object to processing in certain circumstances
- Request data portability where applicable
- Withdraw your consent at any time
- Object to decisions based solely on automated processing that produce adverse effects
- Request compensation for damage caused by unlawful processing
- Lodge a complaint with the relevant data-protection authority
To exercise your rights, please contact us at info@aterafit.com. Depending on the nature of your request, we may need to verify your identity.
10. Cookies
The website may use strictly necessary, functional, and analytics cookies and, where you provide consent, advertising cookies.
Further information about the cookies we use and how you can manage your preferences is available in our Cookie Policy.
11. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet can be guaranteed to be completely risk-free.
12. Children’s Privacy
The website is not intended for individuals under the age of 18. We do not knowingly collect children’s personal data without the consent of a parent or legal guardian where such consent is required.
13. Third-Party Links
The website may contain links to websites or services operated by third parties.
Atera Fit is not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policy of each third-party website you visit.
14. Changes to This Policy
This Policy may be updated due to changes in our services, the technologies we use, or applicable legal requirements.
The latest version of the Policy and the date of its most recent update will be published on this page.
15. Contact Us
If you have questions or requests concerning this Policy or the processing of your personal data, please contact us:
Company: Apera Sağlık Turizm Sanayi ve Ticaret Limited Şirketi
Address: Barbaros Mahallesi, Ak Zambak Sokak, Uphill Towers No: 3A/76, Ataşehir, Istanbul, Türkiye
Telephone: +90 850 241 70 78
Email: info@aterafit.com
Website: www.aterafit.com