DISTANCE SALES AGREEMENT
Atera Fit Product Information and
Sales Conditions
1. General Information
The www.aterafit.com website has been created to provide general information about Atera Fit products.
Products cannot be ordered, paid for online, or delivered by courier through this website.
All product pages, descriptions, and images published on the website are provided for informational and promotional purposes only.
2. Sales Method
Atera Fit products are primarily offered directly to patients receiving healthcare services through Apera Health Group, based on their assessed nutritional needs.
Products may be offered or supplied following guidance provided by Apera Health Group representatives, patient coordinators, doctors, or dietitians.
Submitting an enquiry or requesting information through this website does not constitute a product order or sales agreement.
3. Product Use
Atera Fit products are food supplements and are not medicinal products. They are not intended to diagnose, treat, cure, or prevent any disease and should not be used as a substitute for a balanced diet.
Nutritional and supplementation needs may vary between individuals following bariatric surgery.
Products should therefore be used in accordance with the recommendations of a doctor or dietitian.
Individuals who are pregnant, breastfeeding, taking regular medication, living with a chronic medical condition,
experiencing allergies, or requiring special medical care should consult a healthcare professional before using any product.
The recommended daily intake must not be exceeded.
4. Product Information
Product ingredients, directions for use, serving sizes, allergen information, storage conditions, and expiry dates are stated on the product packaging.
If any information on the website differs from the information displayed on the product packaging, the current product label and packaging shall take precedence.
Product packaging, design, colors, or the presentation of ingredient information may change as a result of production or packaging updates.
5. Prices and Product Availability
Product prices and availability may change over time. Current prices and stock availability will be confirmed by Apera Health Group representatives at the time of purchase.
Where a price is displayed on the website, the current price communicated at the time of purchase shall apply.
6. Handover and Inspection
Products are supplied directly to the patient or purchaser in person. Customers are advised to check the packaging, quantity, and expiry date at the time of handover.
Any damaged, opened, incomplete, or incorrectly supplied product should be reported to an Apera Health Group representative as soon as possible.
7. Returns and Exchanges
Requests to return or exchange products that are unused, unopened, and in their original undamaged packaging may be submitted to Apera Health Group together with proof of purchase.
For health and hygiene reasons, products with an opened protective seal or packaging may not be eligible for return unless they are defective, damaged, or incorrectly supplied.
Nothing in these conditions limits any mandatory consumer rights available under applicable law.
8. Taking Products Abroad
Atera Fit products are supplied directly to customers in Türkiye. Customers intending to take products to another country are advised to check the customs,
baggage, import, and food-supplement regulations of their destination country.
Rules concerning the personal transportation of food supplements may differ from one country to another.
9. Responsibility
The information published on this website is provided for general informational purposes and does not replace an individual medical assessment or advice from a qualified healthcare professional.
Products should be used in accordance with the recommended directions, the warnings displayed on the packaging, and any individual advice provided by a healthcare professional.
Atera Fit does not limit any legal rights granted to consumers under applicable law.
10. Contact Information
Company: Apera Sağlık Turizm Sanayi ve Ticaret Limited Şirketi
Address: Barbaros Mahallesi, Ak Zambak Sokak, Uphill Towers No: 3A/76, Ataşehir, Istanbul, Türkiye
Telephone: +90 850 241 70 78
Email: info@aterafit.com
Website: www.aterafit.com